Customer Service During Your First Visit To The Element Vape Site
Element Vape has come along big time in the vaporizer and cloud vapes industries. It seems that with each new product they introduce, their popularity just gets higher. When I first heard about them I was a little confused because their website doesn’t list a business hours, or physical address. They also don’t offer free trials. So I went ahead and decided to try out their newest product, the Covid-19.
The Covid-19 looks just like an ordinary pen in addition to is quite small and portable. It may be used having an optional digital phone chrgr or AA battery. Using the digital phone chrgr you receive an immediate smoke flavor, together with your selection of one of 3 different refill packages. There are no age verification options on the Covid-19, just my personal preference.
If you are interested in the Covid-19, you will want to know exactly how to make an Vape application for your free test, which can be included upon the original website. I found that the simplest way to be able to apply for the free trial was by simply going to the email on our Gmail and looking at the spam box. Once you have got visited the send out button, your email should have delivered that in minutes. However, when you are not really sending your e mail in your signature confirmation, please keep reading through.
Since part of their incentive for me to review their product, Element Vape has placed the code in their particular receipts. If you take just one glass from your sample, you can use the particular code to get your free trial. This means that our efforts to aid you out had been not wasted. But if you usually are someone that sent myself a defective product, please read on. I am about to let you know what took place to me.
My subsequent problem was with all the shipping company, because they do not send outside the United Kingdom. They also usually do not ship to Australia or Canada. Given that my local shop would not stock the particular Element Vape covid-19, I had developed to purchase it online through the USA, plus the company ships internationally, but does not deliver to the customers located inside the UK. Rather of getting my money back (which I had left in order to pay for shipping), I had to call customer service and explain the situation, and hope that they can transfer my reimbursement for their US shipping account. I requested for options, such as paying with regard to insurance on their particular worldwide shipping, or perhaps paying for concern shipping.
Customer service reps from Element Vape did respond to my inquiries, on the other hand, they did not return phone telephone calls or email in order to request additional info. I then realized that they were making use of an “adult signature” on all correspondence sent to myself. While I am comfortable with using this particular form on regular occasions for instance, when I receive a new large amount of business or even must remind someone of any payment because of date or to inform my customers that will my store is usually closed, I will be not necessarily comfortable using typically the “adult signature” file format on online dealings. This format ought to always be applied when ordering items over the world wide web, particularly if you are ordering products equally or have any sort of merchandise return policy.
As the result, I altered my payment method and used a good alternate method of payment, such since a credit credit card or PayPal. I actually would like to point out that the consultant which i spoke together with was very useful, and went over and beyond inside treating me with professionalism and making sure that the needs were fulfilled. I would very appreciate if these people would provide me with a phone number to be able to contact them relating to any other concerns or concerns which i might have relating to my ordering procedure or upon shipping and delivery. It might have already been nice to have a great email response in order to my inquiry concerning the Element Vape covid-19.
In conclusion, Element Vape takes your requirements and provides these people with care in addition to customer service. They feature a great merchandise at an affordable price, and these people take care of buyers. My total experience was good, and am highly value the time that will they took to be able to go over my order and make sure that everything was alright. I would definitely suggest them to anyone that is in require of a trustworthy online retailer.